If you have a dialup connection, you will also need to find out how to collect mail from your service provider. There are several possible ways to do this:
For further information and support for PULLMAIL please email pullmail@swsoft.co.uk. For details of Frontier Internet Services Ltd. email info@ftech.net or take a look at http://www.ftech.net"
Microsoft acknowldege that this is a problem and is caused by a "memory leak".
As yet, we have not heard of a fix although it has not re-occured for 3 months.
Best remedy is to reboot the machine every couple of days.
If no MX records are displayed, NTMAIL will attempt to send the mail to the
CNAME of the host - use PING to find out if this is correct and attempt to
log into the telnet port again.
If neither of these are successful, the mail is not being sent because there
is no destination for it. The POST service will continue attempting to send
mail until a destination becomes avaiable or the maximum holding time
is reached (configured by the third parameter in PostData.
For example, if you expect 3000 users to send 3 messages
per week that is equivalent to 3000 * 3 / 7 / 24 = 50 messages per hour or 1 a minute.
The average message size is about 4K (this includes the ocassional 1Mb file)
so this would suggest a throughput to the Internet (assuming all out bound mail)
of about 70 bytes per second.
You will need to think about the load on each of the three services.
The mail server here, at Internet Shopper, is also running WWW and FTP - it is a
16M 486DX2 running NT 3.5 and handles about 2000 messages per week without any
problems. In fact, the machine is idle most of the time.
NT reports low on memory. Why?
This is an error caused by memory leakage in some application that has been
running on NT. Great care was taken during the design of NTMAIL to ensure that
no memory is lost when in use. There is a known memory leakage problem with
EMWAC's HTTP server which occurs every time a script is executed - this ammounts
to about 100 bytes per script.
Eudora says "Thre recipient ... is not acceptable to your SMTP
Server". What does it mean?
This means that Eudora has attempted to send the message to your SMTP server
and the SMTP server has refused the mail. Check the user name is a valid alias,
that the number of mail drops defined in "Version
is correct and that you have set up a default mail drop for any unrecognised
mail.
Eudora displays message incorrectly. Why?
This is a known bug in Windows NT's emulation of 16-bit Windows. To fix the
problem, exit Eudora and restart or if you have the professional version press
the "blah, blah, blah" button in the top bar of the message twice.
Eudora reports "Network error 10054". What does this mean?
This error can be reported when you mail to a very large mail list using
Eudora. Eudora times out before the mail server has time to send mail to
every-one on the list and displays this message. If this is the reason for the
error being displayed, it is wise to not to send the same message again otherwise
every member of the list will receive the same message twice.
How much does NTMAIL cost?
The Registration Page gives full details of the
cost of NTMAIL along with details of support provided.
How do I receive mail to the dotted-decimal address?
Add the dotted-decimal address as another domain in the entry
"PostData".
Can more than one user have access to a mailbox?
Short answer: Yes. Simply define each user to have the same mailbox.
Why is no (or some) mail being sent?
There are two usual problems which case mail not to be sent. First
check the values in PostData and then check the destinations of the mail.
Before you proceed, it may be worth checking our DNS Primer.
How do I configure NTMAIL to use NT's User Database?
The sixth parameter of SmtpData indicates
whether NTMAIL should use the NT User Database. The option is only
allowed if you have an unlimited user license. To enable the use
of the Database, change the last parmeter (a minus ("-") by default) to a
plus ("+"). You will need to give all the mail users logon privilidge
to allow their password checking to take place.
Not all NT Users can access their mail - why?
Check that the users who cannot access their mail have "logon" privilidge.
See "What is Logon Privilidge?" for details of how
to give users logon privilidge.
How do I setup an auto-responder?
In NTMAIL there are two types of auto-responder. One that saves the original
message and the other which ignores the sent message. In both cases a
text file is sent to the person who emailed the auto-responder. In NTMAIL
these are called "Information" (defined by I in the Mail\Mxxx entries)
and "Holiday" (defined by H in the Mail\Mxxx entries).
WINQVT will not send mail to the SMTP server?
Check the version of WINQVT you are using. The earlier versions attempt
to log into the SMTP server with "EHLO" rather than "HELO" and fail
since "EHLO" is not supported. This is not recommended RFC behaviour -
RFC says if "ELHO" is not recognised to default to "HELO" instead. Later
versions of WINQVT do this.
In the 50+ version, does NTMAIL automatically know about
new users or password changes?
Yes. A mailbox for a new user will be created when they first receive
mail.
How much does it cost to upgrade?
The upgrade cost depends upon how you wish to upgrade! If in sterling the
upgrade charge is the difference between original price and new price. If
in US dollars, it is the difference plus $30 (to cover bank charges).
How do I setup aliases for users in the NT User Database?
You can use registry entries to set up aliases for users who have
accounts in the user database. For example, if I am user "brian" in the
NT Database but I want to receive mail for "root" and "webmaster" I would
add the following line to Mail\Mxx (where xx is a number):
Why do I get "System Error 5... Access denied"?
This error occurs because the system user does not have the appropriate access
to the executables.
Control Panel reports "Error 0002: Cannot find the file specified" when
trying to start a service
This is liklely to be caused by moving the executables after they have been
installed. To move the executables, you need to run them with the "-u" command
and then "-i". This will tell the service to update the location of the
executable so that the Control Panel can find it when you attempt to start it.
Do I need the user "root"?
Yes. It is wise to have someone assigned as root since this is the place where
looping mail is sent and where people often email when they want to contact
the person in change of the mail server.
Problems with AirMail v3.0...
The following problems have been reported with AirMail v3.0 running with NTMAIL:
AIR support suggest that you download version 3.0a from their FTP site. This
is not reported to have any of these problems.
How big a machine to I need for a mail server?
As far as machine size goes, the most important thing is number of mail
messages you expect to handle and how often they will be collected.
This will tell you what size link you will
need to the Internet and the disk size. Remember to include all messages
that you might handle if you are a secondary mail server (i.e. acting as backup
for someone else's mail system).
What about passwords?
Use of passwords is dicussed on the Reference Page and
with the Eduora Pasword Server.
This section goes into some detail about how to set up your POP configuration.
You may also want to see the following questions on this FAQ:
How do I configure NTMAIL to use NT's User Database?,
How do I setup aliases for users in the NT User Database?;
and Not all NT Users can access their mail - why?
Not all registry entries reloaded on MAIL -u?
The only value that will not have any effect when reloaded is the POST delay between attempts
at sending mail. If this value is set to zero, the POST server will default to once per
minute.