Cash cow

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For other uses, see Cash cow (disambiguation).

In business, a cash cow is a product or a business unit that generates unusually high profit margins: so high that it is responsible for a large amount of a company's operating profit. This profit far exceeds the amount necessary to maintain the cash cow business, and the excess is used by the business for other purposes. The expression is a metaphor for a dairy cow, which after being acquired can be milked on an ongoing basis with little expense.

Risks of a cash cow include complacency, with management ignoring the need for change as market forces erode value; and ongoing turf wars between the management in charge of the cash cow and other managers trying to garner support for other products.

That said, every business longs for a cash cow product. The BCG growth-share matrix developed by the Boston Consulting Group, still used by analysts in large companies, uses the term "cash cow" to describe business units experiencing high market share and low market growth.

The term " Cash Cow " is often used by lecturers and can give the audience a wrong impression. "Cash cow" is also used sarcastically by Sales & Business people to describe a customer or organisation that has no control over it's spending. Quite often used to describe Government Departments like: Defence; Foreign Aid; Highways & Social Security, where the spending is out of proportion to the services or goods recieved. In other words the Tax Payer is being cheated because the Congress & Government Deptartment Procurement Personnel are not doing their jobs properly. This problem is not confined the the USA, European Union Countries also experience Milking in the same way. Hence, Milk Cow or Cash Cow is used to describe the process.

It should be noted that few companies who have a lucrative or even disproportionately profitable product line or client would publicly call the product or client a cash cow, as it shows some disrespect for potential customers or clients.