Service-oriented transformation
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Service-oriented transformation is the successor to classic business transformation initiatives. Service-oriented transformation represents new methodologies and approaches that incorporate new technology trends such as service-oriented architecture, enterprise service bus, and model-driven architecture.
Business managers must plan and manage transformation initiatives, as well as justify the return-on-investment, outcomes, and costs. Key efforts include organizational change management, skills development, and outcomes assessment. Business modeling tools are enhanced to support the paradigm of the Business Service Provider, where organizational units become discrete entities responsible for full customer care for their targeted constituencies.
Service-oriented transformation is a reorientation of business planning processes made possible through the deployment of new service-oriented integration infrastructures. All services undergo codification into discrete units that share identical integration points, such as security, management, and identity. These discrete services can then be seamlessly accessed and delivered, as well as combined into new services. Third-party services can also be easily integrated. A robust SOA deployment usually leverages the features of an Enterprise Service Bus, which homogenizes the integration, access, and delivery of internal and external business services.
