Voucher
From Wikipedia, the free encyclopedia
A voucher is a certificate which is worth a certain monetary value and which may only be spent for specific reasons or on specific goods. Examples include − but are not limited to − housing and food vouchers. The term voucher is also a synonym for receipt, and is often used to refer to receipts used as evidence of, for example, the declaration that a service has been performed or that an expenditure has been made.
[edit] In tourism
Vouchers are used in the tourism sector primarily as proof of a named customer's right to take a service at a specific time and place. Service providers collect them to return to the tour operator or travel agent that has sent that customer, to prove they have given the service. So, life of a voucher is as below:
- Customer receives vouchers from tour operator or travel agent for services he/she has bought
- Customer goes to vacation site and forwards the voucher to related provider and asks for the service to be given
- Provider collects the vouchers at start, or better for the customers, at end of service
- Provider sends collected vouchers to the agent or operator that sends customers from time to time, and asks for payment for those services
- Uncollected vouchers do not deserve payment
This approach is most suitable for FIT (Free Individual Tourist) touristic activities where pre-allocation for services are neither necessary, nor feasible or applicable. It was customary before the information era when communication was limited and expensive, but now has been given quite a different role by B2C applications. When a reservation is made through the www, providers usually require that a voucher be presented to them on arrival. This voucher is given by them direct to the customer through the internet.